Privacy Policy

Revcode places the highest priority on the security and privacy of its Users.

The security of your data is one of our greatest concerns. That is why we put extra effort into ensuring your data is always safe and up to date. Contact us if you want to access or change your user information, if you want us to remove it completely from our database, or if you do not wish to receive further emails from us.

Here at Revcode, we care for your privacy. That is why we have taken appropriate measures to ensure that the data you have provided to us is always secure. If you have any questions related to GDPR compliance or data protection, please don’t hesitate to contact us.

Our company is fully GDPR-compliant. To learn more about how we comply with GDPR and, as a result, care for the security and privacy of user data we collected from you, make sure to read our Privacy Policy in it’s entirety.

Revcode (“us”, “we”, or “our”) operates the https://revcode.se website (hereinafter referred to as the “Services”).

This page informs you of our policies regarding the collection, use and disclosure of user data when you use our service and the choices you have associated with that data.

We use your data to provide and improve our services. By using the services, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://revcode.se

 

Definitions

  • Service
    • Service is the https://revcode.se website operated by Revcode as well as any of its offered services, including but not limited to, WebMonitor and VPN.
  • User Data

    • User Data means data collected about a registered user. User Data refers to the information collected at the time of registration and includes the following: Email, Username and billing information processed with the relevant payment gateway.
  • Usage Data
    • Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Cookies
    • Cookies are small files stored on your device (computer or mobile device).
  • Data Controller
    • Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any user information are, or are to be, processed.For the purpose of this Privacy Policy, we are a Data Controller of your User Data.
  • Data Processors (or Service Providers)
    • Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.We may use the services of various Service Providers in order to process your data more effectively.
  • Data Subject (or User)
    • Data Subject is any living individual who is using our Service and is the subject of User Data.

 

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our services to you.

Zero logging policy

The entire infrastructure of Revcode and its services are constructed with focus on privacy and security. We do not log any activity of our customers.

Data protection

All accounts with services offered by Revcode are fully encrypted, where only the end user has access to their account and its contents. Revcode can’t provide any information regarding the activity of its users, nor logs about its users even in the event of receiving a court order asking to provide such information. The only information we can provide is the account information on file and associated payment data.
However, it requires that the court order is for a specific person and that the authorities want to verify if the person in question has an account with us.

To be able to offer excellent integrity, Revcode encrypts all accounts and data traffic using industrial standard implementation of end-to-end encryption (AES-256 with a 2048-bit Diffie-Hellman key), where only the customer has the ability to access associated content using their credentials, including but not limited to a password and PIM (whose value controls the number of iterations used by the header key derivation function).

Revcode doesn’t possess the ability to access encrypted account information on servers, traffic data or backups.

Data collected and stored

User Data

While using our services, our payment providers (payment gateways) may ask you to provide certain personally identifiable information that can be used to contact or identify you. Personal identifiable information collected and stored is:

  • Email address
  • Username
  • Billing information processed with the relevant payment gateway.

We may use your email address to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. In such event, you may opt out of receiving any, or all, of these communications from us by contacting us.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies
    • We use Session Cookies to operate our Service.
  • Preference Cookies
    • We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies
    • We use Security Cookies for security purposes.

 

Use of Data

Revcode uses the collected data for various purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Service
  • To detect, prevent and address technical issues
  • To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or obtained unless you have opted not to receive such information

 

Applicable laws

An important thing to consider when choosing an IT service provider is where the company is based. This is partly with respect to a particular country’s laws on inter alia privacy, data sharing, and other relevant issues.

Revcode’s legal entity is based in Sweden which means that we are subject to Swedish laws and regulations. We are transparent on how we handle data and it is important that all processing is carried out in accordance with applicable laws.

As earlier stated, we do not log or store any user traffic or activity of any kind. However, some storing of data is required by law (e.g. accounting and payment records).

Below follows a list of some relevant laws to Revcode. We retain attorneys to help us monitor the relevant legal frameworks in Sweden, and keep us up-to-date with any new developments.

  • General Data Protection Regulation (2016:679) (GDPR)
    The GDPR is a regulation which harmonizes the rules throughout the EU relating to the protection of natural persons with regard to the processing of personal data and rules relating to the free movement of personal data. The regulation applies to processing of personal data wholly or partly by automated means, and to the processing other than by automated means of personal data which form part of a filing system or are intended to form part of a filing system. Companies established within the EU are subject to the regulation even if they are not processing personal data relating to persons within the EU. Thus, the regulation applies to Revcode’s processing of personal data regardless of which country the users are based.
  • Act (2008:717) on Signal Surveillance for Defense Intelligence Activities
    This piece of legislation gives Sweden’s National Defence Radio Establishment (FRA) the authority to carry out surveillance on cross-border communications (for example  phone calls and internet traffic). Other countries do so similarly. To protect electronic communications crossing the Swedish border, consumers may use a VPN service to protect their user activity, which is fully compliant with Swedish law.
  • The Electronic Communications Act (2003:389) (LEK)
    LEK is the Swedish law that implements the EU Directive (2002:58) on Privacy and Electronic Communications. LEK covers all electronic communications networks and electronic communications services. According to LEK’s definitions, LEK does not apply to Revcode, since we are not regarded as an electronic communications network nor an electronic communications service.
  • The Swedish Code of Judicial Procedure (1942:740) (RB)
    According to this, a search of premises may be instigated not just on the individual who is suspected on reasonable grounds but on anyone, provided that there is a factual circumstance and that it can be tangibly demonstrated that there is a reasonable expectation of finding items subject to seizure, or other evidence of the offense in question. Objects may also be seized if they are believed to have importance for the investigation. However, as earlier stated, the only information we can provide is the account information on file and associated payment data. It is required that the court order is for a specific person and that the authorities want to verify if the person in question has an account with us.

 

Legal Basis for Processing Personal Data under the General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), Revcode legal basis for collecting and using the user information described in this Privacy Policy depends on the User Data we collect and the specific context in which we collect it.

Revcode may process your User Data because:

  • We need to perform a contract with you
  • You have given us permission to do so
  • The processing is in our legitimate interests and it is not overridden by your rights
  • For payment processing purposes
  • To comply with the law

 

Retention of Data

Revcode will retain your User Data only for as long as is necessary for the purposes set out in this Privacy Policy. Active accounts will have data retained indefinitely. When an account is closed, all associated data is immediately deleted from relevant servers.

Revcode will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

 

Transfer of Data

Your information, including User Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside Sweden and choose to provide information to us, please note that we transfer the data, including User Data, to Sweden and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Revcode will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your User Data will take place to an organization or a country unless there are adequate controls in place including the security of your data.

 

Disclosure of Data

Revcode is based in Sweden and the data storage infrastructure is located solely within Sweden, thus governed by the laws of Sweden.

Revcode may disclose the limited user data we possess in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Revcode
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

 

Your Data Protection Rights under the General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Revcode aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your User Data.

If you wish to be informed about what User Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

  • The right to access, update or delete the information we have on you
    • Whenever made possible, you can access, update or request deletion of your User Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
  • The right of rectification
    • You have the right to have your information rectified if that information is inaccurate or incomplete.
  • The right to object
    • You have the right to object to our processing of your User Data.
  • The right of restriction
    • You have the right to request that we restrict the processing of your personal information.
  • The right to data portability
    • You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
  • The right to withdraw consent
    • You also have the right to withdraw your consent at any time where Revcode relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your User Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

 

Payments

We provide paid products and/or services and use third-party services for payment processing (e.g. payment gateways).

We will not store or collect your payment card details. That information is provided directly to our third-party payment gateways whose use of your personal information is governed by their Privacy Policy. These payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are:

 

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

 

Minor’s Privacy

Our Service does not address anyone under the age of 18 (“Minor”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with User Data, please contact us. If we become aware that we have collected User Data from children without verification of parental consent, we take steps to remove that information from our servers.

 

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

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Contact Us

If you have any questions about our Privacy Policy, please contact us:

  • By email: support@revcode.se
Revcode 
Stockholm, Sweden